Refund Policy
A Legal Disclaimer
All purchases made through Don’t Hesitate are subject to the terms outlined in this Refund & Returns Policy.
Don’t Hesitate reserves the right to deny refund or replacement requests that do not meet the eligibility requirements described in this policy.
Because all merchandise is produced on demand, Don’t Hesitate does not guarantee refunds for buyer’s remorse, incorrect sizing, or preference based decisions.
Refunds or replacements are issued solely at the discretion of Don’t Hesitate and our third-party fulfillment partner.
Initiating a chargeback without first contacting Don’t Hesitate may result in the denial of future purchases and account restrictions.
Don’t Hesitate reserves the right to modify or update this Refund & Returns Policy at any time without prior notice.
The most current version of the policy will always be available on this page.
Refund Policy - The Basics
All Don’t Hesitate merchandise is produced on demand through a third-party fulfillment partner.
Because each item is made to order, all sales are considered final.
We do not accept returns or exchanges for incorrect sizing, buyer’s remorse, or preference based reasons.
Please review product descriptions and sizing charts carefully before placing your order.
Damaged or Defective Items, Resolution Process
If your order arrives damaged, defective, or misprinted, please contact us within 7 days of delivery.
To request a replacement or refund, customers must provide clear photos of the issue and the original order number.
Approved claims for damaged or defective items will be reviewed and resolved through our fulfillment partner.
If approved, a replacement item will be issued at no additional cost.
Refunds are issued only if a replacement is not possible.
Once an order has shipped and tracking information has been provided, responsibility for delivery rests with the shipping carrier.
Don’t Hesitate is not responsible for lost or stolen packages marked as delivered by the carrier.
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear on your statement after processing.
International orders are final sale.
Customs delays, duties, taxes, or fees imposed by the destination country are not refundable.
Order Cancellations
Orders cannot be canceled or modified once production has begun.
Please review your order carefully before completing your purchase.
For refund or order related questions, please contact us through the Contact Us page within the required time frame.